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Payment Terms All fees are payable on arrival. We charge for day in and day out. Your cat or dog's kennel will be available for your use from 8:30 am on your arrival day until 6:00 pm on your day of departure. Any animal not collected by 6:00 pm will be subject to a charge of one extra day's boarding. Payment may be made by Cash or Cheque. A charge of £20.00 will be made for all cheques returned, not in order for immediate payment. We reserve the right to revise our prices when necessary. All prices quoted will be at the rate prevailing at time of booking. All prices charged will be at the rate prevailing at the time of boarding. Insurance A charge of £1.50 per week , or part of a week, will be made for insurance to cover any vets' fees (up to £650) incurred as a result of an animal's stay at Anacan Boarding Kennels & Cattery. This insurance will not cover pre-exisiting conditions. Any vets' fees incurred for treatment of pre-existing conditions must be settled at the time of collection. Inoculations DOGS must be fully inoculated against Distemper, Hepatitis, Leptospirosis, Parvovirus and Parainfluenza, and must have had a booster injection within the previous twelve months. We do not insist that you have your dog inoculated against canine infectious bronchitis (Kennel Cough). As there are a number of bacteria which cause this problem, it has been found that dogs who have been inoculated have still caught the disease. Also the method of administration is particularly unpleasant (drops in the nose) and some dogs refuse to have it done more than once. We suggest you discuss this matter with your veterinary surgeon. If you decide to have this inoculation, it must be done at least three weeks prior to arriving at the kennels. CATS must be fully inoculated against Feline leukaemia, Feline infectious enteritis, Feline viral rhinotracheitis (Feline Herpes Virus) and Feline calicivirus, and must have had a booster injection with the previous twelve months. Abandoned Animals In the event of an animal not being collected or boarding fees not being paid, the proprietor may dispose of the animal concerned after giving 14 days notice to the owner, or his representative at their last known address. Belongings Everthing your cat or dog requires for his/her stay at Anacan is provided. While we have a plentiful supply of toys, we suggest that you bring one of your pet's favourite toys or blanket to help it settle in, particularly if it is their first stay with us. Early Returns and Cancellation Fees We do not give credits for early returns; you must pay for the period booked. There is a £25 cancellation fee for each week booked unless at least a week's notice is given. Three weeks notice is required to cancel bookings over the Christmas and New Year period. Bank Holidays The office is closed for all bank holidays; therefore animals cannot arrive or depart on those days. |
| Please note: We do not take bookings by email. All bookings must be made by telephone and availability confirmed verbally by a member of our staff. Telephone us on 01754 811 232 before our closing time of 6:00 pm. We do not answer the phone after this time. If you ring after 6:00 pm, you can leave a message on our answerphone, along with your daytime phone number and we will ring you back the following day. |
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